Teddy Bear Music Box

What are the delivery times?

Curious about when your goodies will arrive? Here's the scoop:

• US: Expect your order to arrive within 10-16 business days.
• Canada, Australia, New Zealand: You're looking at a similar timeframe of 10-16 business days.
• United Kingdom & Europe: Again, 10-16 business days.
• Other Countries: Yep, you guessed it, 10-16 business days.

We're committed to getting your order to you as quickly as possible. While we aim to ship your items promptly, please note that during busy periods, there may be delays beyond our control. If your order hasn't arrived within 30 days of dispatch, don't worry—you'll qualify for a full refund. Your satisfaction is our priority, and we stand by our refund guarantee.

Our refund policy aims to ensure your satisfaction with every purchase. Refunds may be issued under the following circumstances:

1. Significant Discrepancy: If the received item differs significantly from its description.
2. Damage: In the event of item damage upon receipt.
3. Non-Delivery: If your order hasn't arrived within 90 days.

Remember, we operate on a 15-day return policy from the date of item receipt. Beyond this period, refund or exchange requests cannot be accommodated.

When returning an item, please ensure to include the original order number, your name, delivery address, and the reason for return. Kindly note that the cost of return shipping is the customer's responsibility and is non-refundable. We recommend opting for a trackable service for returns, as we cannot refund items that do not reach us.

At The Storkling, we are dedicated to providing top-notch products to our customers, and your satisfaction is paramount to us.

We guarantee full refunds or store credit within 30 days in case the product fails to meet our quality standards or if you simply have a change of heart.